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  1. 4.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    I’ve always loved this Auction they have a great staff and keep on top of things

  2. 3.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Need to get rid of Express lanes except ed. Would love for there to be a 2hour time limit for sellers to get if counters in. It ties up a buyers money having to wait till the end of the sale.

    1. Daniel, thank You for your feedback. We will send your comments to the management team. We hope you’ll continue to share your thoughts.

  3. 1.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    No sound on the online bidding so it was difficult to follow the bidding.

    1. Thank you for your feedback. When you experience any technical issues, please do not hesitate to contact the online support team who will verify whether the issue is on the auction side or the customer side. If on the customer side, the team can log into your computer to assess and in most cases, correct the issue. The support number is: 855-469-7272 Ext 727

  4. 4.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Jennifer, Angelica, and Mike have all consistently gone out of their way to help answer questions and help with issues that come up. No matter how many times you ask the same question.
    And while we don’t always agree with the outcomes, some things are out of their control, you know they made every effort possible. They make you feel very welcomed. You are not just a number.
    It is definately worth the extra drive to attend this action.

  5. 2.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Not much quality inventory. Too many public buyers.

    1. Hi Paul, thank you for your feedback. Southeastern actually hosts a ‘dealer-only’ sale on Wednesdays. Thursdays are open to the public. In addition, Southeastern is working to bring more consignors, but currently has a large selection of fleet lease, and repo units. I recommend that you connect with a sales rep from the auction to be on the lookout for the inventory you desire most.

  6. 4.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Katie & Bill have been really good to me. Which everyone is nice that I have had experience in dealing with. I try not to miss a sale!

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