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Alabama - Montgomery, AL 36064
Arizona - Phoenix, AZ 85009
California - Norwalk, CA 90650
Connecticut - East Granby, CT 06026
Georgia - Savannah, GA 31408
Illinois - Centreville, IL 62207
Indiana - Jeffersonville, IN 47130
Indiana - Whitestown, IN 46075
Michigan - Georgetown Township, MI 49428
Michigan - Wayland, MI 49348
Missouri - Springfield, MO 65807
North Carolina - Greensboro, NC 27407
Ohio - Columbus, Ohio 43207
Oklahoma - Tulsa, OK 74116
Pennsylvania - Washington, PA 15301
South Carolina - Leesville, SC 29070
South Carolina - Moncks Corner, SC 29461
South Carolina - South Greer, SC 29651
Texas - Abilene, TX 79605
Texas - Buda, TX 78610
Texas - Dallas, TX 75172
Texas - Dallas, TX 75220
Texas - Elm Mott, TX 76640
Texas - Houston, TX 77047
Texas - Irving, 75061
Texas - Longview, TX 75602
Texas - Lubbock, TX 79404
Virginia - Virginia Beach, VA 23464
I was signed in and everything seemed fine but it would not take my bids ,wanted to buy 2 or 3 vans , and one I really needed for a customer
I do not understand why my online bids were not taken ,button was green and I was clicking it .
Hi Brian. Thank you for your feedback. As a result, we were able to contact the auction to make them aware and the issue has been resolved. Please note that Norwalk provides a chat widget located directly within the simulcast window. If you experience any issues, you can connect with a live support person who can resolve issues like these immediately. In addition, you can call the Norwalk Online Support Team directly at (855) 469-7272 Ext 737 if you prefer to speak with a live rep. Thanks again and feel free to leave more feedback as often as you’d like.
auctioneers should repeat and slow make announces like salvage…
Thank you for your feedback. Norwalk Auto Auction provides condition reports, along with the auctioneer’s verbal announcements. The pace of the auctioneer is standard around the country, so it is recommended that refer to the floor screens available in the lane which post the announcements as well. Your comments will be provided to Auction Management for further review.
was signed in ,but online bidding did not take my bids ?????
I’m sorry you experienced an issue with bidding. Norwalk has an online technical support team that can assist you in instances such as these. There is a chat feature directly in the bottom right of your live simulcast screen, or you can speak to a knowledgeable live rep at (855) 469-7272 x737. Please call prior to the sale to ensure you don’t miss out on any vehicles. We apologize for the inconvenience and hope to see you at the next sale.
On Thursday, August 16, 2018, I bid on 2 Hyundai Sonatas (one 2013 and the other 2011). In both cases, I was the highest bidder but since there was not many people bid on the cars, they came out to a low bid. I was told to put an offer, and I did on the 2013. We were told the response would be by the end of the day. Nothing happened. Then they say, by Friday 5 PM. Nothing again. Then on Monday at noon. and then we were told the car was going back to auction and we never got an answer for our offer. I think it is very deceptive practice. If you want a minimum bid for a car, you should post it and/or answer to our offer in a timely manner.
Looking for additional information or photos of vehicles running @ Auction? Log onto myauctionspotter.com
Thank you for your feedback. The auction is the facilitator for the sale of the vehicles, and cannot impose a reserve price. That is up to the seller. Most sellers do provide a minimum amount. The fact that the vehicle was being re-entered into the next sale meant that the seller did not accept the offer. There is no deception. If-sales are generally closed on the day of the sale or the following day. That is a standard practice at most auctions. It sounds like the auction was attempting to negotiate the deal beyond that limit as a courtesy. Unfortunately, it doesn’t sound like they were getting a response on their side.
I am an experienced dealer
My last attendance was not pleasant.
I think it was unfortunate for both the seller and me. The floor auctioneer tricked me bybnit informing me that he has a bid on a gsa car when I was willing to go higher. I was offering him a number and he was asking higher but he never mentioned that he already got a bid Which is the norm. Ha d email done that I was willing to go higher and I had room for almost 2000 more than the sold price.
It was a cheap game but I understand. This kind of things do happen. SO I will forget it in few days. Thought I share with you since you asked
Hi Sam… Thanks for the feedback! I’m not sure I understand the scenario. What I do know about GSA is that they do have their own criteria (e.g. they do not allow pre-bidding), and GSA monitors the auctions performance. This could have possibly been a misunderstanding. Mark, Joe, and Victor are all very good auctioneers, but anyone can make a mistake. Of course, if you continue to experience this or similar issues, please let us know. Customer experience is the top priority!
overall good
I bid from home 380 miles away and flew to LAX the next morning, paid and drove home. Selection of inventory was hardly relevant because I bought the exact car I had in mind from the on-line preview list. I couldn’t ask for anything more.
Excellent Auction, Everything is done in a timely matter, All vehicles are inspected and reported accurately. Great support from everyone at the office. And fun small rewards from time to time for those who purchase many throughout the year. All cars I have purchased from this auction have come out great with no problems other than those already reported.