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  1. 5.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    I hold Montgomery Auto Auction and all the staff in the highest regard. I very much enjoy the auction.

  2. 4.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Best Auction!

  3. 5.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Great people to do business with.

  4. 2.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Really bad experience. Auctioneer needs to be synchronized with whats on video monitor . The auctioneer gets in to big of a hurry. If this can’t happen then stop putting cars on monitor. The auction was supposed to resell my car the next week, That didn’t happen. then I called the following week and told them to put the car on floor my plan as it had not been paid for yet and to put the car out front and I would pick it up on Saturday, I get to Montgomery and the car is not out front as I had requested. I talked to the owner on Saturday via emergency number at the front of the building, he said he would bring it to Ozark on Monday. Well 4:30 came Monday and the car had not been delivered. No call or anything. No call was made when the car didn’t put out front either, I know this sounds like a lot of stuff happening. It is and simple phone call to me would have really helped.

    1. Thank you for your feedback! As with any company, there are a lot of moving parts. Your feedback helps us to see the blind spots, and make necessary improvements to accommodate our customers. We are very sorry that this was your experience. The communication channels are being improved as we speak! In fact, we have added a dedicated online support line, and a Help Center to allow you to submit requests, which generates tickets that our team must resolve before closing. Please feel free to use these channels, and continue to provide us with your feedback!

  5. 4.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    OUR OVERALL EXPERIENCE IS SUPERIOR !

    CAN’T BE BEAT!

  6. 3.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    I am sorry to say we have been banned from coming to your sale and I might add I think unfairly . However we can manage to get by without attending your auction as we had several years before attending , Did enjoy your sale while we were there ,

    1. The Auto Auction of Montgomery bans entry as a last resort. This is definitely not the preferred course of action, but in some cases, it is necessary to uphold the integrity of auction policies so that all dealers may be treated fairly.

  7. 5.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Awesome Staff!!!

  8. 4.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    I go to auctions in Moody, Dothan, Pensacola and Montgomery. Auto Auction of Montgomery is by far, my favorite. Thanks for being there for us.

  9. 4.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Great
    people!

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