Welcome to America’s Auto Auction Virginia

America’s Auto Auction Virginia has been an icon in Southeast VA offering dealers the very best in quality services. We are the largest auction in Southeast Virginia and still the fastest growing. In May of 2011 we moved to a brand-new, top modern 72 acre facility. We are conveniently located near Norfolk International Airport, the Intersection of Hwy 64 and 264 and near the freight harbors of Norfolk and Newport News. With over 500 dealers attending each week and over 2,000 active dealers on file, our sellers enjoy a large audience both onsite and online.

Our facility offers Reconditioning services, a restaurant, fully lit highly secure lot open for dealers 24/7. Nearly 1,400 vehicles weekly make our facility unique in south east Virginia. Our saying has always been that this is “Your Auction”. We try to run things the way you want and, in fact, many of our policies and operational changes have been a direct reflection of dealer input.

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Auction Events

Event Type

Auction

Event Location

Auto Auction Services

Tagged as: AVC Member, Dealer Auctions, Dealer Cosignment, Fleet Lease, Public, Repo, Salvage

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MASON AMINALI

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Special thanks to management and staff of America’s Auto Auction in Virginia Beach, Virginia for their hard work during Covid-19
Great improvement in CR and vehicle pictures and inventory in particular.
Great job conducting live auction and I hope to see you all in the lanes soon.
1 week ago
MASON AMINALI

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Condition reports are very poor, bad info and terrible pictures.
Just to many high mileage vehicles and lack of fresh inventories
1 month ago
1. jerry.daisey
  
  Mason,
  
  Thank you for your feedback! We have always enjoyed seeing you in our lanes! As we navigate through our “new normal” we made the decision to do “photo CR’s” on vehicles that the consignors did not wish to have full cr’s completed. Basically we have been taking more pictures for our new online bidders and trying our best to make this experience better for you. We will continue to work harder everyday to improve in every process of our auction. My sincere thank you for your kind words regarding our staff and your bidding experience. We will get better together and we look forward to seeing you soon! As always you know my saying, “my door is ALWAYS open, please feel free to visit anytime that you are here and i’ll be happy to discuss this in more depth with you. Without customers like you we could never improve. Stay safe!
  
  Sincerely,
  Jerry Daisey Genera Manager
  America’s Auto Auction-Virginia
  1 month ago
2. Auction Support
  
  During this time, many auctions are still making their way back to full resource capacity, so please understand the limitations that the auctions have had to overcome. That being said, we will submit your comments for the team’s review as America’s Auto Auction Virginia always strives to meet the needs of its customers. Thank you for your feedback.
  1 month ago
Wm

Issues with communication on vehicles and contact on issues with buying not being updated.
2 months ago
1. Auction Support
  
  I am not sure what the circumstances were for this situation, but if you call the support line at 833-BID-TECH Ext 759, the communication is documented to reduce the chances of miscommunication. Please give that a shot for the next sale you attend and feel free to share your next experience. We will also make the Management Team aware of your issue. They are very focused on customer experience and take all feedback very seriously.
  1 month ago
cicconeclassics

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Two times I was high proxy bid on cars cars was sold to a different bitter at the same price I had bid I doubt if I’ll be doing business there any more
2 months ago
1. Auction Support
  
  America’s Auto Auction Virginia promotes a fair bidding environment and would very much like to know when dealers have a questionable experience so that they may review the transcripts and recordings in order to address the issue internally, or provide the customer with reassurance that the outcome was legitimate. Therefore, as a customer, it would be more beneficial for you to aid in this effort by reporting the issue to the Online Support Department at 833-BID-TECH Ext 759 and have your case reviewed. I assure you that you will be much happier in building a relationship with the auction that reinforces trust, rather than terminating a relationship that could provide you with more value.
  2 months ago
Joe Eanes

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Very good customer service and super fun people. They treat you like they should
2 months ago
Joe Eanes

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Very good people
2 months ago
MASON AMINALI

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Bid # should be displayed oppose to the dealership name as counting bids.
3 months ago
1. Auction Support
  
  Thanks for your feedback, Mason. We’ll submit for review.
  3 months ago
Eddie Falk

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Everybody’s been working hard under the new situations
3 months ago
ross Kool

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

only reason not a 5 on condition reports was not all had. BUT I realize the situation and it was Way more efficient than I expected!
3 months ago
Marina

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Customer service is awesome! Thank you to all the girls up front and Janice and Amanda!
I wish especially in today’s situation, there were more in depth condition reports and condition reports for all/most of the vehicles.
3 months ago
Donnie

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Janice and Amanda were amazing today they did everything beyond their normal job descriptions to help me… They made the online experience awesome… Donnie anderson representing 20 buyers
3 months ago
jwdentl@aol.com

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

I would buy more online but $50 is ridiculous.
7 months ago
1. Auction Support
  
  Thank you for your feedback. We will submit your comments to the management team for review.
  7 months ago
MICHAEL BLAIS

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

sorry 2 hear that Faith is leaving …very large void to fill…she and the girls up front do an outstanding JOB..she will be missed
Amanda and Janice ..do a super JOB …in there always asked first and thanked LAST
thank you “ALL”
1 year ago
Damion

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

excellent service! Thanks again Amanda and Janice!
2 years ago
DAMION

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

Amanda Holding is the best, very hard work and professional. She works hard the make the deals!
2 years ago
michaelblais@cox.net

Customer Service

Condition Reports

Selection of Inventory

Bidding Experience

the women that work the many positions are the life’s blood of your auction and they are OUTSTANDING. Always with a smile and a warm HELLO ….they are the first ASKED by ALL and the LASTED THANKED…I say THANK YOU ALL for all you undying support!!!
3 years ago