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  1. 5.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Attended 1st part and then finished remotely from the office. Using the internet bidding I missed one vehicle due to delaye with internet. However in person is always great!

    1. Thank you for you feedback! Please note that America’s Auto Auction Houston has a dedicated online support team. Should you experience any additional issues, please call 855-793-2836 Ext 745. The team will investigate the issues to make sure it’s not something internal. If it is, they will work to get it resolved as soon as possible!

  2. 2.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Arthur Here from K Auto Trader (K 128). Bid online in todays auction (8-23-18) for 2011 Camry Silver, Started my bid from $5100 and kept my self in highest bidder status untill $6400 but it was awarded to someone else at $6300. It was surely uncalled for and I even called your number to register my complain and dispute but was sent to voice mail. left voice mail with Mr Rob if i remember correctly but still no response. NOT HAPPY…
    Arthur
    832-270-2676

    1. I’m sorry to hear that you experienced an issue, Arthur. America’s Auto Auction Houston is always working to provide a better customer experience. Your feedback was forwarded to the Management Team for review. Please note that the Auctioneers are directed to treat the online guests with the same courteously as the folks in the lane. If you experience any issues, please contact our Online Support Team so that the matter can be reviewed immediately. Our team is available to take your call all throughout the sale. Here is the number for your reference:(855) 793-2836 x745

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