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  1. 4.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Overall great people Alicia..kennedy I think her name is …WAS THE BEST PERSON I HAVE EVER ENCOUNTERED IN MY 10 YRS SELLING CARS SHE’S AMAZING…True asset..to your company

  2. 4.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Nice clean auction with friendly and professional staff. Having being over an hour away, I could plan to visit more often if the run list was available at least a week in advance; or any time frame more than 24-48 hours prior to auction date. CR reports are not as detailed when compared to other auctions and very few units have them. Sometimes images are not the best i.e. blurry and/or taken at a certain angle making it difficult to see damages.

    1. Thank you for bringing this to our attention. Your feedback will guide AAA Atlanta in its effort to become a better online auction. Since the sales cycle only lasts a week, the run list cannot be made available a week in advance, but the inventory still available after each sale is posted on OVE with Condition Reports. Be sure to check it out, and keep the feedback coming!

  3. 5.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    I HAVE ATTENDED MANY AUCTIONS ALL OVER THIS COUNTRY, THIS AUCTION IS SO CONVENIENT TO ME AND EVERYONE IS HELPFUL AND HAPPY TO ASSIST IN ANY WAY. THANKS TO THIS AUCTION AND STAFF FOR MAKING MY JOB EASIER.

  4. 2.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Prices are high for the conditions and miles. Mostly trashy cars that are rigged up. Its got to where I really dislike going to your location in Atlanta.

    1. Thank you for your feedback. As you know, America’s Auto Auction Atlanta is only the facilitator for the event, and does not set the price for vehicles. America’s provides a venue where dealers can buy and sell with the confidence of knowing that the standards, set by the industry, will be upheld. As an NAAA Member, this auction definitely does that. With a great facility, fair businesses practices, and a tremendous staff, there are more consignors getting on board to bring you the inventory selection you’d like to see. Please note that the inventory is posted online to allow you to do some preliminary research. If you have questions about any vehicle, just call to speak with Brad. He’s always happy to help!

  5. 3.5
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    I car that I was interested in didn”t run in order and didn’t run for 30 cars later . I missed it and didn’t see it and there was no pics on line. It didn’t sell and now I’m expected to give them an offer on a car that I haven’t seen and it’s red light. $14000 . That a lot to gamble with. Meet me in middle. Get me some pics you ran it out of turn not me.

    1. AAA Atlanta is always willing to go back and grab photos for anyone interested. Sometimes units don’t show up until very late for the sale in which case, they cannot provide photos on such short time. Please provide the last 6 of the vin or run number so the auction can investigate as to why the vehicle ran out of order. Brad Anderson, the Online Sales Manager, will investigate, as he continually works to insure the quality of the online experience for his online customers!

  6. 4.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Great auction to do business with. The internet experience could be a little better. The CR of the vehicles is too basic. It should be more info about the vehicles. Also it would be nice if you can have a workbook on your website to save the cars you are interested

    1. Thank you for your feedback, Richard! Your comments will be taken into consideration by our management team. Please note that, in Pipeline, if you click on the vehicle you do have the option to add it to your watchlist, and enter notes. In addition, the system will keep you updated as that vehicle continues through the auction cycle. Hope to have you online or in lane at the next sale =)

  7. 5.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Nice Auction to Do Business with!

  8. 5.0
    Customer Service

    Condition Reports

    Selection of Inventory

    Bidding Experience

    Best auction I have ever attended. Great staff & management. Always helpful and friendly.

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